Privacy Policy

Contact and enquiry data: When you submit an enquiry through our website contact form, we collect your name, email address, company name (if provided), and the content of your message.

Client data: In the course of providing our services, we may collect and process personal data you provide, such as contact details, project-related information, and account credentials for our Software Products.

Usage data: We may collect technical information about how you interact with our website, such as IP address, browser type, pages visited, and time of access. This data is used in aggregate to improve our website and is not used to identify individuals.

Payment data: Payment transactions are processed by our payment processors. We do not store full card numbers or sensitive payment credentials on our systems.

To respond to your enquiries and communicate with you about our services.

To deliver and manage the services and Software Products you have engaged us for.

To process payments and maintain financial records as required by applicable law.

To improve our website and services through analysis of aggregated usage data.

To comply with our legal and regulatory obligations.

We will not sell, rent, or share your personal data with third parties for their marketing purposes.

We process your personal data on the following legal bases: (a) contractual necessity — to perform a contract with you or take pre-contractual steps at your request; (b) legitimate interests — to operate and improve our business, provided these interests are not overridden by your rights; and (c) legal obligation — where we are required by law to process your data.

We may share your personal data with: (a) our service providers who assist us in delivering our services (for example, payment processors, email platforms, and cloud infrastructure providers), under agreements that protect the confidentiality and security of your data; (b) professional advisers such as lawyers and accountants, where necessary; and (c) regulatory authorities or law enforcement agencies when required by law.

All third-party processors we engage are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 2 years. Client and contractual data is retained for the duration of the engagement plus up to 7 years for legal and financial record-keeping purposes.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may use essential cookies necessary for the website to function correctly. We do not use third-party tracking or advertising cookies. You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Subject to applicable law, you may have the following rights regarding your personal data: the right to access and receive a copy of the data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data; the right to object to or restrict certain processing; and the right to data portability.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

We may update this Privacy Policy periodically. The effective date at the top of this page indicates when it was last revised. We encourage you to review this policy regularly.

For privacy-related enquiries or to exercise your data rights, please contact us by telephone at +971 555 529 461 or in writing at: ABR Intelligence Solutions L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.